FAQ
How long does it take for orders to arrive?
All orders are shipped via USPS. Please allow up to 5-7 days for processing and delivery. There is a standard rate shipping & handling fee apllied to your purchase at checkout.
What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.
Please note,you do not have to have a Paypal account to pay. You can follow the links to pay with your credit card without creating a Paypal account.
How do the shirt sizes run?
The shirts are feminine cut; you may want to order one size up depending on how you want the shirt to fit. (Love SHE T-shirts only)
What is your return policy?
All sales are final, returns are not accepted. You can exchange the Love She T-shirt within 7 days of receiving your package if you have ordered the wrong size. (We will not accept returns for any accessories.) All items must be in the same condition as shipped (ie: not worn, used, or washed). Please email [email protected] before returning an item.
If an item is out of stock, will it be restocked?
Yes, certain items will be restocked and we will make changes to some of the other items such as the Animal Print Earring Collection by Bodi Glitz or the Baddie Bows by Badd & Beautiful!
What if I have questions about my order?
Send an email to [email protected]. If you have an order number, include that as well.
Thank you for shopping with The Journ3y! We truly appreciate your love & support.